Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

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Penelope Blamphin

Director: Community Aged Care

As Executive Director of Community Aged Care at Jewish Care Victoria, Penelope oversees the delivery of home care, allied health, and community services, with a strategic focus on enhancing client experiences and driving sustainable growth.

Committed to leading people-centric improvements, Penelope fosters a culture of excellence while ensuring compliance in an evolving regulatory environment.

With extensive leadership experience across the health, aged care, and education sectors, Penelope has successfully driven customer-centric transformations, improved operational efficiency, and enhanced engagement strategies. Her expertise in managing large teams, leading change initiatives, and utilising data-driven insights has consistently delivered improved outcomes in care delivery and client satisfaction. Penelope takes a collaborative approach to leadership, ensuring organisations are equipped to meet both current needs and future challenges.

Contact: [email protected]

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