Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

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Housing & Homelessness

A place to call home

Jewish Care believes that it is a basic human right for every person to have a safe, affordable and secure place to call home.

Jewish Care’s Housing Support team advocate for people in the Victorian Jewish community in need of accommodation, and can assist individuals and families experiencing housing difficulties to identify and access affordable accommodation alternatives.

We can provide:

  • Timely information and advice about housing options across the private, community and public housing systems
  • Support to access short-term and/or permanent accommodation for eligible adults, families and older people from within Jewish Care housing stock or via our partner agencies
  • Assistance with the lodging of documents and liaison with government departments and housing providers
  • Facilitation of supportive referrals to other Jewish Care program areas and external services as relevant.

We understand the particular cultural, religious and communal needs of the Victorian Jewish community, including those of Holocaust survivors. We also collaborate with other local housing providers to increase their understanding of the needs of Jewish renters.

We know that for those experiencing complex life challenges, housing alone is often insufficient. Our Housing program works in collaboration with the Social Work team to ensure that people with multiple needs are supported to sustain their tenancy and manage a range of complex issues. Integration with other programs including Financial Support Services, Employment Services and In-home Services also occurs as needed.

Jewish Care’s Housing Support service is free, while rent fees are calculated using a social housing model.

For more information about Jewish Care’s Housing Support service, please click on the brochure below, contact our Front Door on (03) 8517 5999, or submit an online enquiry.

Publications

Housing Support Brochure

Housing Support Brochure

Individual & Family Support Brochure

Individual & Family Support Brochure