Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

*
*
*

 

*
*
*
*
*
*
*
*
*
*

I would like to provide Jewish Care with a...*

This field is required.

I am a...*

This field is required.

If you are NOT the resident/client, are they aware that you are making this complaint?*

This field is required.

What date did your experience occur?

If you have a complaint, how do you think we might best reslove it?*

I give permission for my feedback to be used in Jewish Care marketing e.g. website/newsletters*

This field is required.
Submit enquiry
We received your submission.

Have your say brochure Download
Donate now
Black White
A

My Volunteer Journey

23 May 2020
By Lou Paykel, volunteer

I started as a volunteer with Jewish Care in 1997. At the time, I was ‘dropping in and chatting’ with Elders living at ‘Monte’ and sometimes with people living in the community.

In 2011, I became involved at the Active Living Centre, which was then in Kooyong Road, together with other volunteers. My involvement was with the Men’s Group. I met great guys - all clients of Jewish Care - and a good time was had by all. We would do lots of different activities, including chatting, touching on current affairs, playing games, ‘mini-golf-putting’, and solving puzzles, like 9-letter words, presented on our whiteboard.

We’d also take mini-bus outings to various destinations that were not too far away, although we did go over the bridge to Williamstown once or twice and also to Mordialloc. Both of these destinations offered excellent Fish and Chips (Kosher? Of course!).

About three years ago, I ‘bowed out’ of being physically present at the Active Living Centre but have had the pleasure of staying in touch with several clients, volunteers, and devoted staff, both by phone and email.

Such contact at any time, but particularly in times of ‘lock-down’, is quite precious for all concerned!

My best wishes to you all.

To find out more about volunteering at Jewish Care, contact 8517 5777 or [email protected]