Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

*
*
*

 

*
*
*
*
*
*
*
*
*
*

I would like to provide Jewish Care with a...*

This field is required.

I am a...*

This field is required.

If you are NOT the resident/client, are they aware that you are making this complaint?*

This field is required.

What date did your experience occur?

If you have a complaint, how do you think we might best reslove it?*

I give permission for my feedback to be used in Jewish Care marketing e.g. website/newsletters*

This field is required.
Submit enquiry
We received your submission.

Have your say brochure Download
Donate now
Black White
A

2019 Staff & Volunteers Awards

8 November 2019

Jewish Care Victoria held its 9th Annual Staff and Volunteers Service & Excellence Awards at Leonda By The Yarra on 7 November.

Two hundred and fifty Jewish Care staff, volunteers, Board Members, and supporters gathered to acknowledge and congratulate award nominees for their exceptional dedication and commitment to providing quality services and support to the Victorian Jewish community.

Bill Appleby, Jewish Care Chief Executive Officer, thanked award nominees for ‘making our world a better place’ and reminded the audience that, ‘because of the work you do, Jewish Care and those we care for are the real winners’.

Guest speaker Tammy van Wisse, world record-holding marathon swimmer, environmentalist, and motivational speaker shared her inspirational story of swimming the Bass Strait. Van Wisse reminded attendees of the importance of teamwork; highlighting how her personal achievements would not have been possible without the hard-work and support of her team.

The major award for the evening, the Samuel H. Harris Award for demonstrated pursuit of excellence exceeding expectation was presented to Jagdeep Singh, Registered Nurse at Gary Smorgon House. Jagdeep was presented with the award for his dedication to providing exceptional support to Elders living at Gary Smorgon House.
 
Volunteer of the Year was awarded to two recipients this year; Phillip Symons and Raisa Basman. Phillip has been volunteering at Jewish Care since 1999 and prepares for and runs a ‘news and views’ session with up to 60 Elders at Gary Smorgon House each week. Raisa has been volunteering at Jewish Care since 2012 and spends each day visiting Elders at Gary Smorgon House most days of the week, and gives generously of her time in supporting the Lifestyle team.

Each year, scholarships are awarded to staff to support the strengthening and development of professional skills. This year, two professional development scholarships were awarded with Shiyan Kekulkotuwage, People & Culture Business Manager, receiving a $2,500 scholarship and Lynette Maguire, Tenancy and Property worker, receiving a $5,000 scholarship sponsored by Maxxia.

Service milestones were also celebrated at the event, with 108 staff and volunteers who have given 5-45 years of service to Jewish Care acknowledged for their dedication and contribution. Delysia Pahoff OAM and Jeannette Hopma were congratulated on 40 years of service to Jewish Care. John Zeleznikow was also recognised for 45 years of voluntary service to Jewish Care.

Other award winners included:

President's Award: Nellie Khoroshina, Program Support Worker- Active Living Services.

CEO Customer Service Award: Kavitha Govardhana, Direct Care Attendant- Active Living Services, and Michael Webster, Property Manager

Ethos Award: Irina Libman, Acting Practice Leader- Disability Services, and Freya Matthews, ICT Support

March of the Living Recipients: Rabbi Yoseph Nerenberg, Manager - Jewish Life and Ella Turner, Clinical Care Manager- Smorgon Family Nursing Home and Montefiore Homes.