Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

*
*
*

 

*
*
*
*
*
*
*
*
*
*

I would like to provide Jewish Care with a...*

This field is required.

I am a...*

This field is required.

If you are NOT the resident/client, are they aware that you are making this complaint?*

This field is required.

What date did your experience occur?

If you have a complaint, how do you think we might best reslove it?*

I give permission for my feedback to be used in Jewish Care marketing e.g. website/newsletters*

This field is required.
Submit enquiry
We received your submission.

Have your say brochure Download
Donate now
Black White
A

Historic Day as Organisations Pledge Support for LGBTIQ

4 September 2018

On Thursday 30 August, Jewish Care Victoria and nine other faith-based organisations came together to pledge commitment to inclusivity for all LGBTIQ people who seek services.

Co-hosted by Jewish Care and Temple Beth Israel, the historic event was attended by CEOs and representatives of participating organisations, all of which are part of the Faith-Based Service Provider Network.

Victoria’s Commissioner for Gender and Sexuality, Ro Allen, was also in attendance to unveil and witness the signing of a pledge stating; “We welcome lesbian, gay, bisexual, trans, gender diverse and intersex (LGBTIQ) people at our services.”

The pledge was signed by CEOs from Jewish Care, Anglicare Victoria, Vincent Care Victoria, Good Shepherd Australia New Zealand, The Salvation Army, McAuley Community Services for Women, MacKillop Family Services, Sacred Heart Mission, Good Samaritan Inn, and the Uniting Church Victoria and Tasmania.

As part of the event, CEOs and representatives from a number of organisations discussed topics including the importance of faith-based service providers committing to the pledge, the impact the statement will have on LGBTIQ people seeking services, and potential feedback from members of faith-based communities to the pledge.

In addressing the audience, Rabbi Kim Ettlinger of Temple Beth Israel highlighted the history of the Progressive movement in campaigning for LGBTIQ rights. “For us,” said Rabbi Ettlinger, “the answer is simple and begins with the very start of Torah and the creation of human beings. Ultimately, we are all created Betzelem Elohim; we are all created in the image of G-d.”

“It not only makes sense for us to provide inclusive and non-discriminatory services, it is our mandate and at the core of who we are,” continued Rabbi Ettlinger. “We stand by another biblical principle from Deuteronomy of Tzedek Tzedek Tirdof; Justice, Justice we must pursue.”

Jewish Care CEO Bill Appleby also presented, reflecting on the Jewish Care’s commitment to inclusive and accessible services for the LGBTIQ community.
“We have actively used our voice as a leader within the Jewish community to help progress the discussion around LGBTIQ inclusion. We know that the onus is on us as an organisation to actively seek diversity; to assertively reach out to members of our community and make it clear that Jewish Care is a safe space for all,” said Mr Appleby.

Jewish Care is committed to developing and implementing inclusive practices for all members of the Victorian Jewish community. In addition to signing the multi-faith pledge, Jewish Care is working towards achieving Rainbow Tick accreditation.