Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

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Child Wellbeing

We know that families today can experience a range of stressors and challenges – which in turn can have impacts on children and young people. Jewish Care works in partnership with parents, carers and families to ensure that children and young people are safe, connected and thriving. 

As an Integrated Family Services provider, we work directly with parents and families who are experiencing difficulty and would like support around parenting, relationship issues, or other family matters.

We are the Jewish community’s direct entry point to The Orange Door. The Orange Door is the central referral point for community-based family services and other local supports. As part of The Orange Door, in addition to our own services, we can connect parents and families with broader supports to meet their needs.  We also work in partnership with Jewish schools, early learning centres and youth movements, and deliver a range of parent education and support programs.

We are deeply committed to the prevention of harm to children and the provision of support for victims of child abuse and neglect, both past and present. To survivors of abuse: we see you; we believe you; and we stand with you.

We know that keeping children safe is a whole-of-community endeavour. Our social workers can provide targeted assessment, advice, consultation and guidance to individual community members, leaders, schools, organisations and other professionals about:

  • Responding to concerns about child abuse or neglect
  • Making a report to Child Protection
  • Other support and safety options.

If you would like support with parenting or family issues, or want to talk about concerns relating to the safety or wellbeing of a child or young person, please reach out. Contact the Front Door on 8517 5999.