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Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

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Volunteer - Concierge

Title of Role

Volunteer - Concierge

Location

Carnegie

About the Role

As a Concierge volunteer, you will have the opportunity to make a very important contribution to cultivating a welcoming, friendly & safe environment and culture at our Residential Aged Care facility in Carnegie. You will assist Carnegie’s receptionist, meeting & greeting visitors to the Home as well as ensuring that health & safety protocols are always observed.

Responsibilities:

  • Greeting family members & other visitors to the facility.
  • Cultivating a warm, engaged and personalised atmosphere.
  • Ensuring that all visitors conduct and/or show proof of a negative RAT test.
  • Ensuring that all visitors sign in using the designated sign-in screen or QR code.
  • Assist Carnegie’s receptionist with other duties that may arise from time to time.

Working Hours

Flexible – Variable shift times (e.g., a morning or an afternoon shift), on a weekly basis at a mutually convenient time.

Qualifications/Skills Required

  • A sociable and outgoing personality.
  • A patient and kind demeanour and willingness to assist visitors with their queries.
  • To be comfortable and willing to enforce visitation protocols in a firm but polite fashion, when required.
  • A readiness to interact with elderly residents with friendliness & understanding.

How to apply

If you are interested in volunteering at Jewish Care, please submit the form below.

If you require any further information please email us on [email protected]

Submission Form - Concierge

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