Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

*
*
*

 

*
*
*
*
*
*
*
*
*
*

I would like to provide Jewish Care with a...*

This field is required.

I am a...*

This field is required.

If you are NOT the resident/client, are they aware that you are making this complaint?*

This field is required.

What date did your experience occur?

If you have a complaint, how do you think we might best reslove it?*

I give permission for my feedback to be used in Jewish Care marketing e.g. website/newsletters*

This field is required.
Submit enquiry
We received your submission.

Have your say brochure Download
Donate now
Black White
A

Celebrating Excellence at Staff & Volunteer Awards

26 October 2018

Jewish Care Victoria's 8th Annual Staff and Volunteer Service & Excellence Awards were held at St Kilda Town Hall on 25 October.

Over 200 Jewish Care staff, volunteers, Board Members and supporters gathered to acknowledge and congratulate award nominees for their excellence and dedication.

Bill Appleby, Jewish Care CEO, commended all nominees on their hard work, passion and willingness to "give of themselves to ensure our community receive the best possible care and support."

Guest speaker Mariam Issa, author of 'A Resilient Life' and co-founder of not-for-profit organisation RAW (Resilient Aspiring Women), reminded the audience of the importance of sharing stories and experiences in building culture and fostering a sense of belonging.

The Samuel H. Harris Award for demonstrated pursuit of excellence exceeding expectation was presented to Russell Griffiths, Senior Business Analyst- Financial Services. Russell was presented the major award for ongoing improvement to access of business information and commitment to supporting Jewish Care, its management and Board.

Volunteer of the Year was awarded to Ian Fayman. A volunteer at Jewish Care since 2010, Ian was recognised for his dedication to supporting Elders at Gary Smorgon House and mentoring young people through the Young Achievers Program.

Each year, scholarships are awarded to staff to support the strengthening and development of professional skills. This year, three professional development scholarships were awarded to Freya Matthews, ICT Support- Information & Communications; Kate Bakos, Team Leader- Holocaust Survivor Support Program and Neetu Goyal, Practice Leader- Disability Services.

Service milestones were also celebrated at the event, with staff and volunteers who have given 5-35 years of service to Jewish Care acknowledged for their dedication and contribution. Gwenneth Hill, Sorin Ronea and Dr John Serry were recognised for their 30 years of service, whilst Jeffrey Appel OAM was congratulated on 35 years of voluntary service to Jewish Care.

Other award winners included:
President's Award: Steve Lowe, Disability Services Manager and Ella Turner, Senior Nurse in Charge- Smorgon Family Nursing Home

CEO Customer Service Award: Debbie Sztrochlic, Administration Assistant at Gary Smorgon House and Tarun Dua, Personal Care Worker Team Leader at Gary Smorgon House

Ethos Award: Lynette Maguire, Tenancy & Property Worker- Housing Support

Innovation of the Year: Fulton Street Refurbishment Team

Team of the Year: Healthy Communities Team

March of the Living Recipients: Fross Driscoll, Receptionist at St Kilda Road and Samuel Murray, Organisational Lead- Practice and Support

Click here to view photos of the event.