Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

*
*
*

 

*
*
*
*
*
*
*
*
*
*

I would like to provide Jewish Care with a...*

This field is required.

I am a...*

This field is required.

If you are NOT the resident/client, are they aware that you are making this complaint?*

This field is required.

What date did your experience occur?

If you have a complaint, how do you think we might best reslove it?*

I give permission for my feedback to be used in Jewish Care marketing e.g. website/newsletters*

This field is required.
Submit enquiry
We received your submission.

Have your say brochure Download
Donate now
Black White
A

New Video, 'I Am Jewish' Launched for Tisha B'Av

26 July 2017

Jewish Care Victoria has launched its video, ‘I Am Jewish’ to commemorate Tisha B’Av, a day that marks various tragedies in Jewish history (1 August 2017). I Am Jewish is the 5th video in the ‘Rising From the Ashes’ Holocaust documentary series.

The emotive video interviews Holocaust survivors who have a relationship with Jewish Care as clients, aged care residents, volunteers and donors. The survivors answer questions about whether the tragedies they witnessed during the Holocaust have changed their core beliefs in Judaism, their Jewish identity and religiosity.

As Holocaust survivor, Marianna Shwarz said in the video: "I have a strong belonging to the Jewish people that is unshakable. As a child, I used to love going to synagogue. But I lost my religion on the way.”
“I want my children and grandchildren to continue in the same way, and not to forget that they are Jewish... we suffered so much for being Jews, and I don’t want this suffering to have been for nothing,” Holocaust survivor, Eva Migdalek said.

Tisha B'Av is a significant date in regards to the Holocaust. Hermann Goring signed a document to decree The Final Solution the day before Tisha B'Av 1941. The first cattle cars filled with Jewish people left the Warsaw Ghetto for Treblinka on Tisha B'Av July 23 1942.

Other videos in the series, ‘The Greatest Loss’ and ‘Strength to Survive’ have been accepted by Yad Vashem (The World Holocaust Remembrance Center) to be included in their collection of films in The Visual Centre.
The series aims to highlight how the trauma experienced by Holocaust survivors transcends generations and impacts their children and grandchildren, and to ensure we will never forgot what happened.

Jewish Care connects with thousands of survivors living in Victoria through the Holocaust Survivor Support Program and other community services which addresses their needs in areas such as home and personal care, socialisation, counselling, housing support and assistance to receive restitution pensions and payments. The Program receives funding from the Conference on Jewish Material Claims Against Germany ('Claims Conference').