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Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

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Today's Earthquake

22 September 2021

To all Jewish Care elders, clients, families and staff

Whilst we are always most respectful of the sanctity of the High Holidays, we felt it was important that we let our community know, following today’s earthquake experienced across Melbourne and parts of Victoria, all elders and clients living in our residential homes are safe and well.

Staff have mobilised quickly to ensure the welfare of the thousands of people we support.  Minor infrastructure damage is being made safe and repaired.

We remind our community to stay alert and monitor the Emergency Victoria website.

Lastly, we encourage all in our community to reach out if you need help by calling our Helpline on 8517 5555.

Wishing continued safety to all. 

Bill Appleby
Chief Executive Officer