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Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

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Victorian Government Snap Lockdown Announcement

15 August 2021

The safety of our elders, clients, staff and community and that of the wider Australian community is our highest priority. The Victorian Government has announced Victoria will enter a five (5) day lockdown as of 11:59pm on 15 July 2021.

We remind our community how vital it is to protect themselves, their families, friends, and the greater community. Please follow the rules. Please get tested if you have signs or symptoms or have been in an exposure site. Please wear your masks, keep your distance and most importantly, get vaccinated.

“If you have been to an exposure site or become unwell, or someone close to you becomes unwell, you must isolate and get tested immediately,” said, Bill Appleby, Chief Executive Officer.

Visitation to all Jewish Care residential homes has been restricted effective immediately and some services have been impacted or cancelled. Impacted community members will be contacted directly. The situation will be constantly reviewed as further health announcements are made and protocols updated accordingly.

Please regularly review the Victorian Government’s case locations and outbreaks listings:  https://www.coronavirus.vic.gov.au/exposure-sites

We understand that these restrictions are difficult and remind our community that Jewish Care is here to support you.

The Jewish Care Victoria COVID-19 Helpline is here to assist and support those in the Victorian Jewish community impacted by the coronavirus.

Call 8517 5555 (Monday – Friday, between 9:00am – 5:00pm).

For more information: www.jewishcare.org.au

Media contact: 

Elana Bedwell – Marketing & Communications Manager

Tel. (03) 8517 5701 / 0477 011 880   

Email.  [email protected]